Legal
Privacy Policy
How we collect, use and protect personal information.
Last updated: August 2026
What we collect
We collect information you provide directly — such as your name, email address, company name and details you share when you contact us or book an audit. When we work with a client, we may also handle business data they provide so we can run their email and SMS program.
How we use it
We use your information to respond to enquiries, deliver services, send service-related communications, and improve our offering. We do not sell your personal information.
Marketing
If you opt in, we may send you occasional marketing emails. You can unsubscribe at any time using the link in any email.
Third parties
We use trusted service providers (such as hosting and analytics providers) to operate the website. Where we act as a processor for client business data, we only process it on our client's instructions.
Data retention
We retain personal information only as long as needed for the purposes described here or as required by law. Client data is handled under the terms of our client agreements.
Your rights
Depending on your location, you may have rights to access, correct or delete your personal information. Contact us at the email below and we'll respond promptly.
Contact
Questions about this policy? Email hello@retainora.com.